This workshop is designed to give you the knowledge and skills to investigate an occurrence.

By attending this workshop, you’ll understand the reasons, aims, and purposes of occurrence investigations. This includes the following elements of an occurrence investigation:

  • Definitions and legislation underpinning occurrence investigation
  • Roles and responsibilities of different agencies
  • Reporting requirements
  • Remaining objective and avoiding cognitive bias
  • Interviewing techniques – asking the right questions
  • Contributing factors
  • Scene investigation
  • The content of an investigation report – what’s expected in a report
  • Strategies for feeding information from an occurrence report back into an organisation
  • Making sure positive change comes from an occurrence investigation

You’ll receive comprehensive guidance material and access to all the latest CAA safety resources and support.

Workshop fee

The workshop fee is $195 including GST. Accommodation and travel costs are your responsibility, but morning tea, lunch, and afternoon tea will be provided.

You can pay via internet banking (details below):

Civil Aviation Authority of New Zealand
Account No: 03 0531 0406878 00 (Westpac, Lower Hutt)
Particulars: Your surname
Code: OI
Reference: COURSEOI


The Occurrence Investigation Workshop in Christchurch on 21 May 2021 is full. If you'd like to be added to the waitlist, email

 Ask us about education and events

If you have any questions about this topic, use our contact form, or email