Safety management systems (SMS) are a formal risk management framework to improve safety.

  Interested in leading an SMS workshop?

The Civil Aviation Authority is looking for experienced aviation educators to co-facilitate the recently developed safety management systems workshop.

This will be delivered in early 2020 as part of a group of courses the CAA will be offering, providing safety education and guidance. The workshop will be led by both an industry representative and the CAA: an example of collaboration and partnership for better safety outcomes.

Industry educators interested in working with the CAA on the delivery of the programme should visit the Government Electronic Tenders Service (GETS)(external link) website for further information.

Tenders close 17 October 2019.

What is SMS?

Under SMS, organisations have systems for hazard identification and risk management, safety targets and reporting processes, procedures for audit, investigations, remedial actions, and safety education.

Implementing a SMS will provide an organisation with a simple and organised approach to preventing accidents or incidents, and is considered smart business management. A successfully implemented SMS will drive better safety performance. In turn, this will lead to a more profitable business.

SMS case study

See what great work is being done by other organisations on the road to SMS implementation.


SMS resource kit

This series of four booklets forms part of our participant resource kit. The kit contains practical advice about how to improve current systems, and explains the steps that can be taken to successfully, systematically, and proactively, manage safety.

Free hard copies of each, or the complete kit, can be ordered by emailing

Booklet 01 - Safety Management Systems (SMS) An Introduction

Booklet 02 - From Quality Management Systems to Safety Management Systems An Enhancement Guide

Booklet 03 - Implementing Safety Management Systems Guidelines for Small Aviation Organisations

Booklet 04 - Aviation Risk Management - An Introduction

Other SMS resources

Read more about New Zealand's Aviation State Safety Programme [PDF 347 KB] 

Part 100 Safety Management, which came into force on 01 February 2016, prescribes requirements for SMS.

AC100-1 Safety Management provides explanatory information and examples of how to comply with Part 100.

See our frequently asked questions about SMS.

View all our SMS-related publications

SMS courses by industry

Southpac safety investigators course [PDF 544 KB] 27-29 November 2019
Southpac H.O.P & learning teams [PDF 882 KB] 10-12 December 2019

External SMS links

CASA SMS(external link)

EASA SMS(external link)

IATA SMS(external link)

ICAO Safety Management(external link)

Safety Management International Collaboration Group (SM ICG)(external link)

Southpac Aerospace Safety Investigator Course(external link)

Southpac Aerospace SMS resources(external link)

Transport Canada SMS(external link)

UK Civil Aviation Authority SMS(external link)

WorkSafe New Zealand - The Toolshed(external link)

 Ask us about SMS

If you have any questions about this topic, use our contact form, or email