There are many ways to get in touch with us. You can reach us online, by phone, post, or in person.
Freephone: 0508 ACCIDENT (0508 222 433)
Available 24 hours, 7 days
Freephone: 0508 4SAFETY (0508 472 338)
Phone: +64 27 763 0000
To ensure we can respond in a timely manner, passengers wishing to contact the Aviation Security Service should use the second email below instead of the one for the Civil Aviation Authority.
PO Box 3555
Level 15, Asteron Centre
55 Featherston Street