There are many ways to get in touch with us. You can reach us online, by phone, post or in person.
Freephone: 0508 ACCIDENT (0508 222 433)
Available 24 hours, 7 days
Phone +64 4 560 9400
Fax +64 4 569 2024
Email info@caa.govt.nz
Physical address
Level 3
15 Willeston Street
Wellington 6011
Postal address
PO Box 3555
Wellington 6140
New Zealand
This office doesn’t have a public facing reception but can receive deliveries during office hours - please call or email us to arrange.
Phone 0800 800 130
Email reception@avsec.govt.nz
Physical address
Level 3
15 Willeston Street
Wellington 6011
Postal address
PO Box 3555
Wellington 6140
New Zealand
This office doesn’t have a public facing reception but can receive deliveries during office hours - please call or email us to arrange.
Phone +64 9 255 6011
Email auckland.reception@avsec.govt.nz
Postal address
Aviation Security Service
Auckland Operations
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand
Physical address
6 Cyril Kay Road
Auckland International Airport
Auckland
Phone +64 9 255 6030
Email aintree.reception@avsec.govt.nz
Postal address
Aviation Security Service
Training Centre
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand
Physical address
60 Aintree Avenue
Airport Oaks
Auckland
Phone +64 3 357 3500
Email reception.chc@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 14-083
Christchurch International Airport
Christchurch 8544
New Zealand
Physical address
10 Ivan Crescent
Christchurch International Airport
Christchurch
Phone +64 3 474 9919
Email reception.dud@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 245
Mosgiel
Dunedin 9053
New Zealand
Physical address
Dunedin International Airport
Airport Road
Momona
Dunedin
Phone +64 3 357 0329
Email reception.ivc@avsec.govt.nz
Postal address
Aviation Security Service
c/o Invercargill Airport Company
PO Box 1203
Invercargill 9840
New Zealand
Physical address
106 Airport Avenue
Invercargill
Phone +64 3 442 3049
Email reception.zqn@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 2343
Wakatipu
Queenstown 9349
New Zealand
Physical address
Sir Henry Wigley Drive
Frankton
Queenstown
Phone +64 4 388 0950
Email reception.wlg@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 21-009
Kilbirnie
Wellington 6241
New Zealand
Physical address
AFS Complex
Station Drive
Wellington International Airport
Wellington
Aeronautical services: aeronautical.services@caa.govt.nz
Airspace hazards: airspacehazards@caa.govt.nz
Mark Houston – Flight Operations, North Island
027 221 3357 / mark.houston@caa.govt.nz
John Keyzer – Maintenance, North Island
027 213 0507 / john.keyzer@caa.govt.nz
Carlton Campbell – Flying Operations, South Island
027 242 9673 / carlton.campbell@caa.govt.nz
Vacant – Maintenance, South Island
Contact the aviation safety group
Email certification@caa.govt.nz
Email education@caa.govt.nz
Email licensing@caa.govt.nz
For emails about BFRs, DL9s, type rating reports, flight test reports, and competency reports etc., please put the following in the subject line:
E.g. I J Whyte #99999 - BFR.
Media phone +64 27 763 0000
Email media@caa.govt.nz
Phone +64 4 560 9466
Email med@caa.govt.nz
