This workshop is designed to give you the knowledge and skills to investigate an occurrence.

By attending this workshop, you’ll understand the reasons, aims, and purposes of occurrence investigations. This includes the following elements of an occurrence investigation:

  • Definitions and legislation underpinning occurrence investigation
  • Roles and responsibilities of different agencies
  • Reporting requirements
  • Remaining objective and avoiding cognitive bias
  • Interviewing techniques – asking the right questions
  • Contributing factors
  • Scene investigation
  • The content of an investigation report – what’s expected in a report
  • Strategies for feeding information from an occurrence report back into an organisation
  • Making sure positive change comes from an occurrence investigation

You’ll receive comprehensive guidance material and access to all the latest CAA safety resources and support.

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Workshop fee

The workshop fee is $195 including GST. Accommodation and travel costs are your responsibility, but morning tea, lunch, and afternoon tea will be provided.


JetPark Auckland Airport (full – waitlist only)
Commodore Airport Hotel, Christchurch (full – waitlist only)


To sign up to the waitlist for either of the sessions above, email and let us know the session you’d like to be waitlisted for. If a space comes available, we’ll be in touch with you.

Ask us about education

If you have any questions about this topic, use our contact form, or email