Maintenance is vital to the reliability, sustainability, and safety of the aviation system.

While maintenance errors can occur, people performing maintenance can minimise or prevent the potential for errors to arise during operation. For example, ensuring the aircraft pitot system is well maintained ensures the pilot has the information required at a critical time to prevent the aircraft from entering a stall.

CASA videos

"Crossed wires"(external link)

"Right connections"(external link)

Human factors in maintenance organisations(external link)

Professionalism(external link)

What the experts say: Stress, workload and time pressure(external link)

Other resources

CASA Safety behaviours: Human factors for engineers resource guide(external link)

The Dupont "Dirty Dozen"(external link)

 Ask us about human factors

If you have any questions about this topic, email humanfactors@caa.govt.nz