If you want to operate as an air operator in New Zealand, you need an Air Operator Certificate (AOC).

Submit your application at least 90 days before your proposed start date. Complex applications may take longer to assess.

   Email your completed application and supporting documents to certification@caa.govt.nz.

Before you apply

Before you submit your application, make sure you have identified what applies to your operation and have the required documents ready.

  • Identify the type of operation you plan to conduct.
  • Identify your proposed senior persons.
  • Prepare your exposition and supporting manuals.
  • Prepare your maintenance programme, if required.
  • Prepare your security programme, if required.
  • Identify any exemptions you may need.
  • Complete the compliance checklists relevant to your operation.

Step 1: Complete the application form

Complete the application form and email it with your supporting documents to certification@caa.govt.nz.

Application for issue of an air operator certificate (24119-01ISSUE) [DOCX 303 KB]

Application fees

You must pay an initial 4 hours at the CAA standard hourly rate. We will email you invoices during the assessment and at the end of the assessment for any additional CAA time taken.

Fees, levies, and charges

Step 2: Provide your supporting documents

Your exposition explains how your organisation will operate and comply with the aviation rules. It may be one document or several manuals. It should include your operating procedures, responsibilities, safety management system, training arrangements, and other required information.

Your exposition must comply with rule 119.81 Airline air operator exposition and, if applicable, rule 119.125 General aviation air operator exposition.

  • Companies Office certificate of incorporation

Each proposed senior person must meet the qualifications and experience required for the type of operation. Check Part 119 Appendix A for airline air operators or Appendix B for general aviation air operators.

Use the FPP questionnaire if Use the FPP declaration if
Each proposed senior person must meet the qualifications and experience required for the type of operation. Check Part 119 Appendix A for airline air operators or Appendix B for general aviation air operators. Their last FPP questionnaire was completed less than 5 years ago and their information has not changed.
Provide: CV, proof of identity, proof of address for service, Ministry of Justice Criminal Conviction Check, and Waka Kotahi traffic safety offence history report. Provide: updated CV.

Note: Government agency reports can take 8 weeks or longer to obtain.

FPP questionnaire (24FPP) [PDF 1.3 MB]

FPP declaration (24FPPDEC) [PDF 259 KB]

Requirement When it may apply Provide
Operational approvals  Part 121 large aeroplanes, Part 125 medium aeroplanes, or Part 135 required navigation performance (RNP), if applicable. Part 91 Application for Operational Approval (24091-07) [DOCX 244 KB]
Maintenance programme If your operation requires a maintenance programme. Your maintenance programme and
Part 91 Application for Approval or Amendment of Maintenance Programme (24091-02) [DOCX 136 KB]
Security programme If your operation requires a security programme. Your security programme and
Part 108 Air Operator Security Programme compliance matrix (24108-02) [DOCX 233 KB]
Exemptions If you need an exemption to operate. Application for an Exemption (24011-02) [PDF 2.2 MB]
This may need to be granted before your AOC can be issued.

Compliance checklists

Submit the compliance checklists relevant to your operation. Keep these checklists up to date as they will support future renewal and amendment applications.

If other rules apply to your operation and are not covered by the application form, email us the completed forms and documents required for those rules. Examples include Part 91 General Operating and Flight Rules and Part 92 Carriage of Dangerous Goods.

Part 91 forms

Part 92 forms

Step 3: Prepare for assessment and site inspection 

Once we receive your application, we will assess whether your organisation can comply with the applicable aviation rules.

  • Make sure your documents are available and up to date.
  • Be ready to provide additional information if requested.
  • Make sure senior persons are available to be interviewed.
  • Make sure senior persons understand their responsibilities, their functions, and your organisation’s exposition. 

What happens next?

  • We review your application and supporting documents.
  • We assess your exposition and compliance documentation.
  • We contact you if more information is required.
  • We interview senior persons.
  • We carry out a site inspection, where required.
  • If all requirements are met, we can issue your Air Operator Certificate.

Ask us about certification

If you have any questions about this topic, email certification@caa.govt.nz.